What communication challenges exist for managers today that may not have existed in years past?
What communication challenges exist for managers today that may not have existed in years past?
DQ1
What communication challenges exist for managers today that may not have existed in years past? Support your ideas with research
Include your own ideas and cite and reference research in APA format to support your ideas.
R1
There is no doubt that the pandemic has forever changed how we communicate in today’s world. When the pandemic first hit most companies were forced to take operations and communications online to comply with local and federal lockdown orders. This created a variety of challenges for managers that are still being dealt with today. When the pandemic first hit, communications took a back seat as organizations worked through the transition to moving operations online and many employees began to feel isolated (Workplace Communication Study, 2021). “Researchers found that while senior managers valued communication, it became less of a priority. With workers often no longer sharing physical quarters or even quarantined, the use of Zoom soared, whether for large group meetings or one-on-one sessions. Nevertheless, for communications professionals, remote work made it harder for them to build trusting new relationships. They, like others, felt isolated, missing critical conversations and small talk” (Workplace Communication Study, 2021). This posed the challenge of how to foster employee communications within this new virtual normal.
Organizational communication has a direct relationship with employee job satisfaction. If an organization establishes good communication it in turn will create a good organizational climate/culture (Gozali, 2022). Factors that affect employee job satisfaction are “opportunities for advancement, job security, salary, company and management, supervision, intrinsic factors of work, working conditions, social aspects of work, communication, and facilities” (Gozali, 2022). The pandemic put many employees’ job security in jeopardy and caused widespread panic throughout the world. Some of the challenges managers have faced throughout the pandemic have been to alleviate the uneasiness and communicate changes/adaptations that were needed. Managers encountered big challenges throughout the pandemic with encouraging communication and redeveloping a company culture online instead of in person. These challenges are still being dealt with today as many companies have chosen to remain online or now have a hybrid work model.
References:
Gozali, A. (2022). Employee psychological analysis: Communication, self esteem, and self efficacy. Akademik: Jurnal Mahasiswa Humanis, 2(3), 111–119.
Workplace communication study during pandemic finds managers should talk less, listen more.
(2021, April 12). Media and Public Relations | Baylor University.
R2 & R3
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