Option #1: The Interviewing Process
Option #1: The Interviewing Process
Critical Thinking Assignment (60 Points)
Important! Read First
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission.
Option #1: The Interviewing Process
As a long-term employee at a case management agency, you have moved into a new role that requires you to train newly hired Case Managers. After reviewing the Intake Interviewing and Assessment processes, from Woodside and McClam (2018), write a speech that can be shared as part of the training session for new CMs. Include the following concepts in your speech.
- Purpose of an Intake interview
- Two types of interviews
- Different types of information that may be collected during an Intake interview
- What happens with collected information after the interview
- Ways the interviewer can impact the interview
- Ways the client can impact the interview
- Tips and Skills to use during interviewing
- Barriers to a good interview
Your speech should be 4-5 pages in length and conform to APA guidelines in the CSU Global Writing CenterLinks to an external site.. Include at least 2 credible references in addition to the course textbook. The CSU Global LibraryLinks to an external site. is a good place to find these references.
Option #2: Intake Assessment – Case File
Review the case of Cortney below, a client at a Job and Family Services agency. Woodside and McClam (2018) discuss the SOAP format for providing case notes. Using this format, create case notes for Cortney that can be shared with your supervisor when reviewing her case.
Cortney’s Case
Cortney is a 25-year-old woman who has recently lost her job due to a traumatic car accident and is seeking assistance caring for her three children ranging in age from 4-10. Cortney has received multiple medical bills that she is not able to pay. The doctors say she will not be able to work for at least a year since she had surgery on her back and neck. She is very tearful throughout the intake interview as shares that she does not have a good relationship with her family. While she does receive child support for the children and they are covered by Medicaid, their father does not see them regularly. She appears to have no support system. Cortney’s main concerns are losing the house she rents for $1200 a month, keeping utilities on, and feeding her family.
Your case notes should be 4-5 pages in length and conform to APA guidelines in the CSU Global Writing CenterLinks to an external site.. Include at least two credible references in addition to the course textbook. The CSU Global LibraryLinks to an external site. is a good place to find these references.
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