You have learned about cause-and-effect diagrams and pillar diagrams
You have learned about cause-and-effect diagrams and pillar diagrams
Your Topic: 150 words for each: risk discussion. There are only 3 topics. The remaining 50 words can be used as extra should you need to write longer for each topic
Assignment Details: 1. You have learned about cause-and-effect diagrams and pillar diagrams. In your opinion under what circumstances one diagram works better over the other one? For example, when do you prefer to use cause-and-effect diagram? When do you prefer to use pillar diagram?
You have learned about these quality solving problem techniques:
• Force field analysis,
• Brainstorming,
• Affinity diagram,
• Nominal group technique.
2. Please describe a quality problem solving scenario/example when one of these techniques would be appropriate. (You can use a scenario from your past experience, or a situation that you will use one of the above techniques in future.)
3. Can you think of cases that the preconceived quality metrics of company insiders or project team members were different from what the customer(s) actually valued? For example, can you think an academic institution (a university or a high-school) that the staff valued “quality” metrics that were different than what students considered as “quality”?
Preferred Format: APA
Number of Sources:
Number of Pages: 2
PowerPoint slides:
Preferred Spacing: Double spaced
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